We understand that losing your license key can be a frustrating experience, but don’t worry; we’re here to help you resolve this issue and get you back on track with your Fortect software. In this guide, we’ll walk you through the steps to retrieve your lost license key and ensure a smooth experience with Fortect.

Check Your Email Inbox

When you initially purchased your premium license key, we sent it to the email address you provided during the purchase process. This email contains essential information, including your license key(s) and purchase details. The subject line typically includes “Receipt for your Payment (Ref# NUMBER)“

Step 1: Open your email application.

Step 2: Search for the License Key

• Be sure to check the email from us with the subject line “Receipt for your Payment (Ref# NUMBER)”  both your inbox and spam/junk folders. Sometimes, important emails can end up there.

Step 3: Once you locate the email, open it and review its contents. Your license key(s) should be clearly displayed.

No Email Found? No Problem!

If you’ve searched your inbox and still can’t find the email with your license key, there’s no need to panic. We’re here to assist you further.

Step 4: Send us an email at [email protected] from the same email address you used when making your purchase. In your email, please provide us with the following information:

• The email address you used during the purchase.
• Any relevant purchase details, such as the order number or transaction ID.
• A brief description of the issue (in this case, a lost license key).

Our dedicated support team will respond to your email promptly and assist you in retrieving your license key(s). We are committed to ensuring that you have uninterrupted access to Fortect.

Stay Secure

While waiting for your license key, please ensure the security of your email account. Avoid sharing sensitive information related to your Fortect software with anyone except our official support team. Keep an eye on your email inbox for our response.

Losing your license key can happen to anyone, but it doesn’t have to disrupt your Fortect experience. By following these steps, you can quickly recover your license key and continue to benefit from the full features and protection that Fortect offers.

If you have any further questions or encounter any issues during this process, please feel free to reach out to our customer support team at [email protected]. We’re here to assist you and ensure your satisfaction with Fortect.